Privacy policy
This is a draft. VRAMfarm is not yet operated by a registered company. The legal entity, its registered address, governing law, VAT details and the final version of this document will be published here before the public launch. Until then, nothing on this page is a binding offer.
Last updated: 10 November 2026
Who is responsible
The data controller will be the VRAMfarm company being set up in the European Union. Its name and address, and the contact of a data protection officer if one is required, will be published here before launch. Until then, write to info@vramfarm.com.
What we collect
Account data: your email address, an optional name, your password (stored only as a hash), your language and your settings, such as a public SSH key.
Usage and billing data: the servers you launch, their duration and cost, top-ups, refunds and your balance history.
Messages you send to support, and technical logs (IP address, browser, time of requests) needed to keep the service secure.
We do not use advertising trackers. The site always sets only the cookies needed to keep you logged in and to remember your language.
Only if you press “Accept” in the cookie banner, we also load Google Analytics 4 (Google Ireland Ltd.) and Microsoft Clarity (Microsoft Ireland Operations Ltd.) to measure visits and see how pages are used. Advertising features are switched off. The legal basis is your consent (Art. 6(1)(a) GDPR); you can withdraw it at any time with “Cookie settings” at the bottom of every page. Data may be processed in the USA under the EU–US Data Privacy Framework.
Why we use it
To provide the service and bill you for it (performance of a contract), to meet tax and accounting obligations (legal obligation), and to keep the service secure and prevent abuse (legitimate interest). We send service emails, such as launch details and low-balance warnings; we will ask before sending anything else.
Who we share it with
Only with providers we need to run the service: data centres that host the servers you rent, the payment provider that processes your top-ups, and our email and hosting providers. Each of them is bound to protect your data. We do not sell personal data.
Where it is stored
We plan to store account and billing data in the European Union. Some of the machines you choose to rent may be located outside the EU; the country of each machine is shown before you launch it. Where data leaves the EU, we will rely on safeguards required by the GDPR, such as standard contractual clauses.
How long we keep it
Account data is kept while your account is open. Billing records are kept for as long as tax law requires. Server disks are wiped when a server stops; a saved working folder is deleted when you delete it or after a period of zero balance that we will state in the final version.
Your rights
Under the GDPR you can ask us to: show you the data we hold about you (access); correct it (rectification); delete it (erasure); give it to you in a portable format (portability); and stop using it for purposes based on our legitimate interest (objection). You can also ask us to restrict processing, and withdraw any consent you gave.
Write to info@vramfarm.com to use these rights. We will reply within one month. You also have the right to complain to the data protection authority in your country.
Questions about this document: info@vramfarm.com.